Business Process Management Certificate Program – Virtual

Gain the technical skills, people skills, political acumen, and strategic creativity you need to unleash the potential of BPM for your organization and your career.  Live modules are delivered in half-day (or shorter) online sessions.

• Essentials of BPM – March 16, 17 and 18, 2021
• Process Mapping & Systems Thinking – April 13, 14, 20 and 21, 2021
• Performance Improvement Strategies – May 12, 13, 19 and 20, 2021
• Business Process Transformation – June 7, 8, 14 and 15, 2021
• Making Data-Driven Decisions – Self-paced webinar
• Gaining Buy-In for Change – Self-paced webinar

Instructors may include Bob Boehringer, Ralph Smith and Mandy Dietz.