Process Management Seminars

ProcessOrion has been a thought leader in business process management (BPM) since our inception in 1993. The mainstay of our process curriculum is our Process Mapping workshop that has been completed by more than 25,000 management professionals in more than 40 states. It is the de facto standard of the industry.


Orion is a Registered Training Provider with the Association of Business Process Professionals. Our seminars provide professional development credit necessary to retain status as a Certified Business Process Professional (CBPP®). Most of our seminars also qualify for IIBA or PMI credit.  The Process curriculum is organized as follows:

Certificate Program and Essential Seminars

Process Management Certificate Series

Creating and Sustaining Cross-Functional Excellence

Essentials of Business Process Management (Webinar)

Leveraging Operational Excellence for Strategic Advantage

Process Mapping, Modeling and Analysis

How to Streamline and Reengineer Business Processes

Measuring & Improving Processes

Using Six Sigma Tools to Improve Business Results

Process Transformation

Discovering and Implementing Innovative Solutions

Process Innovation

How to Create and Deploy Breakthrough Ideas

Implementing Process (and Technology) Change

Moving Great Ideas from Paper to the Real World

Advanced Seminars and Specialized Skills

Enterprise Process Management

Creating and Sustaining Cross-Functional Excellence

Advanced Process Mapping

How to Solve Complex Business Process Challenges

Process Value Analysis

A Strategic Approach to Cost Reduction and Process Improvement

Facilitating High-Performance Teams

Converting Cross-Functional Groups into Productive Teams

Managing Organizational Change

How to Gain Organization-Wide Ownership for New Solutions

Retaining and Managing Critical Knowledge

Assessing and saving the knowledge that matters

Lean Six Sigma

Lean Six Sigma Green Belt

Covering Lean and DMAIC Six Sigma methodologies

Lean Six Sigma Yellow Belt

Applying fundamental process improvement skills for any industry

Maximizing Process Efficiency

Using Lean to Reduce Waste and Increase Value

Lean Healthcare

Using Lean to Reduce Waste and Increase Value

Industry-Specific Programs

Improving Call Center Processes

How to Streamline and Fully Leverage the Capability of Your Customer Contact Operation

Process Improvement in the Public Sector

How to Deliver More Services with Less Budget

Process Redesign for Financial Services

How to Create Better Member/Customer Experiences and Build Long-Term Relationships

Lean Healthcare

Using Lean to Reduce Waste and Increase Value

Boot Camps

Business Process Management Boot Camp

Five-day critical skills program that supports ABPMP certifications

Essentials of Lean Process Improvement

Four-day critical skills program