Alice Wilken is a process and project management advisor for Orion Development Group. She has more than 20 years of experience providing consulting services in quality, project and business process management.
Ms. Wilken has taught process mapping, analysis and improvement techniques for corporate clients, including BAE Systems, BankUnited, Akzo Nobel, Qwest Telecommunications, Wyeth Bio-Pharma, Jacksonville Electric Authority, CNA Insurance, and the Texas Department of Insurance. She also teaches Orion’s suite of project management seminars.
Prior to becoming a consultant, Ms. Wilken held management positions in Corporate Quality and Logistics Management for MCI. She has served as chair of the Telecommunications Industry Benchmarking Consortium, and conducted internal audits for successful IS9000 certification efforts. She began her career as a computer programmer and analyst with John Deere.
Ms. Wilken has been certified by ASQ as a Quality Auditor. She holds a B.A. from the University of Northern Iowa and an M.A. in Organizational Management from The George Washington University. She consistently receives outstanding review from seminar participants. For example:
“Alice is a very gracious and outgoing instructor who made the forum of teaching this class very easy to learn and ask questions.”
– J.T. Swann & Company