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Andrea Hardaway

Andrea Hardaway is a Process Improvement instructor and Customer/Patient Experience consultant for Orion Development Group. She is a Lean Six Sigma Black Belt.

In addition to being a certified Black Belt, Ms Hardaway brings experience from a diverse set of industries to the classroom.  Her work experience includes insurance (Cigna), dining (Darden), information technology (EA Sports), manufacturing (Lockheed Martin), logistics (FedEx) and chemicals (Olin).  The broad range of real-world applications helps her excel as an instructor and on consulting assignments.  Most recently, Ms Hardaway led the operational excellence infrastructure redesign for a seven-hospital health system.

Ms. Hardaway earned her Bachelor of Engineering from Vanderbilt University and her MBA from the Haslam College of Business at the University of Tennessee.

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