MENU Kathy Fawcett
Kathy Fawcett is the Customer Experience Practice Leader for Orion Development Group and Founder of Bring IT. She has more than 30 years of experience leveraging process innovation and information technology to transform the customer experience for Fortune 500 companies.
Prior to her work with Orion, Ms. Fawcett was Vice President, Information Technology for The Walt Disney Company, where she managed all phases of systems lifecycle and led transformative initiatives that delivered dramatic improvements for Disney’s customers and the corporation. Ms. Fawcett began her career with 10 years of international consulting experience and went on to manage point of sale systems development and support for the largest full-service dining company in the world (Darden) creating systems that enabled full-service dining support for Olive Garden and Red Lobster.
Her clients include:
- The Walt Disney Company
- Federal Express
- GTE Corporation
- IBM
- Vanderbilt University Medical Center
- Florida Power Corporation
- Burger King Corporation
- Red Lobster
- Olive Garden
- Papa John’s Pizza
- Boston Market Corporation
Ms. Fawcett earned her Bachelor of Science in Business Administration/Computer Science from the University of Florida. She has certifications in Information Technology Infrastructure Library (ITIL) and holds a Masters Certificate in Lean Six Sigma (Black Belt) from Villanova University.