Strategic Business Process Management Consulting and Training Since 1993
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Aligning BPM to Strategy & Goals

How to Maximize the Impact of Process Improvement

A One-Day Seminar

Strategy-Process Synergy: Create the Right Capabilities for Long-Term Success

Many companies have used Lean, Six Sigma, Reengineering, etc. to improve quality, lower costs and win awards. Unfortunately, many of these companies were also losing customers, market share and profits at the same time.

Process improvements will not translate into better business results if they do not generate strategic value. That is why the Association for Business Process Management Professionals (ABPMP) made “Alignment to Strategy and Goals” the first step in its new BPM Life Cycle.

There is a two-way relationship between strategic planning and BPM. Your processes must execute strategy. They can also shape strategy by creating new capabilities and customer value. Successful organizations excel at both elements of the strategy-process relationship.

What You Will Learn

Aligning strategic planning and process management will enable you to:

  • Eliminate the strategy-process divide at your organization
  • Use process improvement techniques to reveal new strategic opportunities
  • Use the strategy map to focus day-to-day performance on strategic (as well as operational) objectives
  • Convert strategic objectives into actionable operational plans
  • Measure what matters; evaluate process performance relative to strategic goals
  • Capture the full, long-term benefits of Lean, Six Sigma, IT investments and process reengineering

Seminar Outline


  • The traditional approach to strategy and process
  • Building a sustainable competitive advantage in today’s business environment
  • Strategy & Process: A two-way relationship
  • Examples of process-driven strategy: how BPM can shape the company future

Building a Process-Informed Strategy

  • The strategic process
  • Types of strategies
  • What is different/special about your organization?
  • Coherence premium – What are the right capabilities?
  • Leveraging business process capabilities
  • Selecting a strategy that best capitalizes on your distinctive process capabilities and unique value chain

Implementing Strategy through BPM

  • Linking strategy and process
  • Business model canvas
  • Developing strategic goals
  • Aligning business process objectives with strategic goals
  • The strategy map
  • Prioritizing actions that support strategy
  • Linking metrics to strategic objectives
  • The balanced scorecard
  • Gaining alignment and commitment

Sustaining the Competitive Edge

  • Maintaining the link between process and strategy

Who Should Attend

You will benefit most from this seminar if you are a…

  • Manager or Director who manages group or departmental performance
  • Business Process Owner or Manager
  • Vice President or Director of Operations
  • Business Architect
  • Director of process/performance improvement
  • Lean Six Sigma Green Belt or Black Belt
  • Key member of a steering committee or PMO
  • Manager who is actively involved in your organization’s process management and/or strategic planning efforts

The skills delivered in this seminar can be applied in manufacturing, service, utility, health care and public sector organizations.


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