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How to Bet the Big Game

Does data rule or should you make decisions based on experience and intuition?

https://businessprocessmgmt.com/how-to-bet-the-big-game/

The Weakest Link

Customer experience is often dictated by the weakest link…

https://businessprocessmgmt.com/the-weakest-link/

Vision, as Seen by Don Corleone

Great lesson in leadership… if it didn’t involve murder, bribery and extortion.

https://businessprocessmgmt.com/vision-as-seen-by-don-corleone/

Hustling for Customer Experience

Have you instilled the mindset in your employees that they win if the customers win?

https://businessprocessmgmt.com/heart-felt-customer-experience/

Employee Engagement – Get it While It’s Hot

Employee engagement isn’t about throwing parties or doing team building events…

https://businessprocessmgmt.com/employee-engagement-get-it-while-its-hot/

Business Communication – A Child’s View

I’ve never heard a company say, “Our internal communication rocks…”

https://businessprocessmgmt.com/business-communication-a-childs-view/

Not All Classrooms Have Four Walls

Unexpected sources of business education, a series…

https://businessprocessmgmt.com/not-all-classrooms-have-four-walls/

Is this going to affect the price of beer?

Are you able to focus on what’s really important, in business or in life?

https://businessprocessmgmt.com/is-this-going-to-affect-the-price-of-beer/