MENU C-C-Change
Process and technology change are useless if you can’t get people to commit to implementing and adopting the “to be” solution.
https://businessprocessmgmt.com/c-c-change/Virtual CI Training and Project Work
Orion is proud to announce the “virtual” launch of Continuous Improvement WAVE 6 at Santee Cooper…
https://businessprocessmgmt.com/virtual-ci-training-and-project-work/‘Twas the Night Before Process
‘Twas the night before Process, and all through the land, No corporation was safe from what was at hand…
https://businessprocessmgmt.com/twas-the-night-before-process/Customer Expectations: Are they clearly defined, measurable and verifiable?
I was riding in a cab in Atlanta and was impressed by the Passenger “Bill of Rights”…but became frustrated by those “rights” that were subject to interpretation and likely neither measurable nor verifiable…
https://businessprocessmgmt.com/customer-expectations-are-they-clearly-defined-measurable-and-verifiable/