MENU The Value of Stupidity
When non-experts unlock the magic process improvement answer.
https://businessprocessmgmt.com/the-value-of-stupidity/“Will You Be Coming Back to Our Island?”
What happens when customer experience is impacted by things outside your control?
https://businessprocessmgmt.com/will-you-be-coming-back-to-our-island/The Smoothie Problem
How do you know which improvement ideas worked?
https://businessprocessmgmt.com/the-smoothie-problem/…An Even Bigger Boat
What a difference a week makes! COVID spikes across the USA and Europe portend…
https://businessprocessmgmt.com/an-even-bigger-boat/“You’re Gonna Need a Bigger Boat”
As we enter our 8th month of dealing with COVID-19, we’re still trying to figure out how big this shark really is…
https://businessprocessmgmt.com/youre-gonna-need-a-bigger-boat/Entering a New ERA
Question: What can drive change faster than new technology?
https://businessprocessmgmt.com/entering-a-new-era/“Stepping” Up to the Plate
The staircase diagram is a great tool to eliminate and consolidate major processes before automation…
https://businessprocessmgmt.com/stepping-up-to-the-plate/Does Political Opinion Trump Data???
How is the United States really doing with regard to COVID-19? Instead of politically biased opinions…
https://businessprocessmgmt.com/does-political-opinion-trump-data/