MENU No Room at the Inn… or IS There?
When stratification can help you find the answer hiding in your data.
https://businessprocessmgmt.com/no-room-at-the-inn-or-is-there/Process Doc Opportunity #2: Customer Variation
Customer Variation: When special exceptions become the norm and weigh down performance.
https://businessprocessmgmt.com/process-documentation-opportunity-2-customer-variation/Process Doc Opportunity #1: People Variation
When different people execute the “same” process in different ways, consistency and performance suffer.
https://businessprocessmgmt.com/process-documentation-opportunity-1-people-variation/Preview: Six Opportunities to Look for During Process Documentation
Getting from Point A to B in business is usually more circuitous than a straight line. Here are six things to look for during process documentation.
https://businessprocessmgmt.com/preview-six-opportunities-to-look-for-during-process-documentation/8 Knowledge Retention Strategies: Capture and Transfer Knowledge in the Workplace
It’s more important than ever to capture knowledge within your organization. Whether it’s data or best practices…
https://businessprocessmgmt.com/knowledge-retention/The Most Common Business Blind Spots & How to Overcome Them
Business blind spots are areas of operations that a business may not fully understand but could negatively impact their operations…
https://businessprocessmgmt.com/business-blind-spots/Harnessing the Potential of Business Enterprise Mapping for Your Company
Business enterprise mapping is an invaluable tool for executives who want to unlock new levels of efficiency…
https://businessprocessmgmt.com/business-enterprise-mapping/Silo Busting: 7 Stupidly Simple Ways to Burst Silos in Your Organization
Most companies have “silos” but without cross-collaboration, silos lead to inefficiencies, missed opportunities, and lack of innovation.
https://businessprocessmgmt.com/silo-busting/