Management Consulting and Training Since 1993
BPM Consulting & Training
Mission, Vision and Values
Process Mapping, Improvement & Transformation
Business Process Documentation Services
State and Local Government
Process Management (BPM) Seminars
Strategic Planning Seminars
Business Analysis Seminars
Project Management Seminars
Healthcare Management Series
Customer Satisfaction Does Not Equal Customer Experience
CX Video of the Week
To learn more about building lifelong customer relationships through innovation,
check out Orion’s public seminars hosted by our university affiliates:
Discovering the Breakthrough Customer Experience
How to Generate Innovations that Matter to Your Customers and to Your Strategy.
Transforming the Customer Experience Certificate Program
Three-Seminar Series at Baldwin Wallace University.
Need more information?
or Call Orion Development Group at 800-510-2117.