Business Process Improvement Bootcamp **SPECIAL**

Virtual BPM Training Program (Six days over two weeks). This practical, hands-on workshop will give you the skills and knowledge needed to cut through the theory and deliver measurable performance improvement using a comprehensive toolkit of BPI techniques.

Benefit from the longest-running process improvement seminar in America! Delivered in four half-day sessions: March 10, 11, 17, and 18. All sessions run from 1:00 to 4:30 p.m. EST.   (more…)

Knowledge management has been a major concern of business leaders over the last decade and, increasingly, a target for artificial intelligence (AI) applications. AI is a useful tool, but not a solution. Human-centered knowledge management prioritizes capture of this implicit knowledge – the workarounds, exceptions and nuances that solve problems and delight customers. Attend this (more…)

Process Documentation is the essential foundation for operational excellence, scalable growth, and maximum ROI for IT projects. Creating effective documentation and SOPs is about much more than drawing boxes on a process map; it is about capturing the “special sauce” that makes your organization unique to its customers. Attend this one-day seminar (live, online) based on Orion’s (more…)

Virtual BPM Training Program (Six days over two weeks). This practical, hands-on workshop will give you the skills and knowledge needed to cut through the theory and deliver measurable performance improvement using a comprehensive toolkit of BPI techniques.

Capturing and retaining your organization’s critical knowledge will ensure that: Your best practices become standard practices across the organization. Onboarding makes your new employees proficient as quickly as possible. Quality does not suffer as your organization grows and takes on additional clients. Investments in AI technology deliver true intelligence rather than generic, unhelpful (or even (more…)

Special offer for systems that had participants in the October 2025 cohort. Three tickets max per system. Five-Module Professional Development Program By redesigning your organization’s critical processes, you can: Serve more members with the same or fewer resources Achieve great results from a major IT investment Standardize best practices and train new employees Cut administrative (more…)

Five-Module Professional Development Program By redesigning your organization’s critical processes, you can: Serve more members with the same or fewer resources Achieve great results from a major IT investment Standardize best practices and train new employees Cut administrative costs without cutting service Module 1: Identifying Impactful Improvement Opportunities – Tuesday, February 24 Module 2: Mapping (more…)