2025 Business Process Management Certificate Series (Virtual)

Gain the technical skills, people skills, political acumen, and strategic creativity you need to unleash the potential of BPM for your organization and your career.  Live modules are delivered in half-day online sessions. Sessions are half days from 1-4:30 p.m. (Eastern Time) Process Mapping & Systems Thinking – October 14, 15, 21 and 22, 2025 (more…)

Five-Module Professional Development Program By redesigning your organization’s critical processes, you can: Serve more members with the same or fewer resources Achieve great results from a major IT investment Standardize best practices and train new employees Cut administrative costs without cutting service Module 1: Identifying Impactful Improvement Opportunities – Tuesday, February 24 Module 2: Mapping (more…)

Special offer for systems that had participants in the October 2025 cohort. Three tickets max per system. Five-Module Professional Development Program By redesigning your organization’s critical processes, you can: Serve more members with the same or fewer resources Achieve great results from a major IT investment Standardize best practices and train new employees Cut administrative (more…)