2024 Spring Business Process Management (BPM) Certificate Program – Live online

Gain the technical skills, people skills, political acumen, and strategic creativity you need to unleash the potential of BPM for your organization and your career.  Live modules are delivered in half-day (or shorter) online sessions. Sessions are half days from 1-4:30 p.m. (EDT)

• Essentials of Business Process Management – March 12-14, 2024
• Process Mapping & Systems Thinking – April 9, 10, 16, and 17, 2024
• Performance Improvement Strategies – May 9, 10, 16, and 17, 2024
• Business Process Transformation – June 13, 14, 20 and 21, 2024
• Making Data-Driven Decisions – Self-paced webinar
• Gaining Buy-In for Change – Self-paced webinar

Instructors may include Bob Boehringer, Ralph Smith and Mandy Dietz.