BPM Info Session: The Seven Necessities of Operational Excellence

The Seven Necessities of Operational Excellence

Process Improvement and Process Transformation are exciting concepts that can deliver dramatic business results for your customers, team members and other stakeholders. However, these results are not sustainable unless we pay attention to the big M in Business Process Management.

This webinar will address the seven essential steps that deliver improvement/transformation as well as ongoing operational excellence. It will also describe each module in our Business Process Management Certificate Program as well as a brief demonstration of the process management software Promapp.

The content in this information session is compatible with the ABPMP body of knowledge.  Your instructor is Paul King.