2023 Spring Business Process Management (BPM) Certificate Program – Virtual

Gain the technical skills, people skills, political acumen, and strategic creativity you need to unleash the potential of BPM for your organization and your career.  Live modules are delivered in half-day (or shorter) online sessions. Sessions are half days from 1-4:30 p.m. (EDT)

• Process Mapping & Systems Thinking – April 11, 12, 18 and 19, 2023
• Performance Improvement Strategies – May 2, 3, 9 and 10, 2023
• Business Process Transformation – June 6, 7, 13 and 14, 2023
• Making Data-Driven Decisions – Self-paced webinar
• Gaining Buy-In for Change – Self-paced webinar

Instructors may include Bob Boehringer, Ralph Smith and Mandy Dietz.