Strategic Business Process Management Consulting and Training Since 1993
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Performance Improvement Strategies

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  •  May 9, 2024 - May 17, 2024
     1:00 pm - 5:30 pm

Live, Online Professional Development

May 9-10 and 16-17, 2024 from 1:00 p.m. to 4:30 p.m. EST

Live, Online Professional Development

Performance Improvement Strategies is part of the BPM Certificate Series.

About Our Instructor

Ralph Smith is Executive Vice President of Strategic Services for Orion Development Group. In this capacity, he is responsible for facilitating the implementation of strategic plans and strategic measurement systems for clients in all sectors. Mr. Smith has personally supervised the performance improvement efforts in more than 100 organizations worldwide. He is the author of the highly-rated text Business Process Management and the Balanced Scorecard.



Virtual seminar, Web-based (Live), United States


This event is only available online.