Process Improvement and Redesign for Public Pension Systems series **Add’l Part.**

Five-Module Professional Development Program

By redesigning your organization’s critical processes, you can:

• Serve more members with the same or fewer resources
• Achieve great results from a major IT investment
• Standardize best practices and train new employees
• Cut administrative costs without cutting service

Module 1: Identifying Impactful Improvement Opportunities – Thursday, October 16
Module 2: Mapping Public Pension Processes – Friday, October 17
Module 3: Streamlining Pension Processes – Thursday, October 23
Module 4: Innovation and Process Elimination – Friday, October 24
Module 5: Change Management and Success Metrics – Thursday, October 30

Each module runs from 12:30 p.m. to 4:30 p.m. Eastern Time

Click here for the comprehensive outline.