Process Improvement and Redesign for Public Pension Systems series – Winter 2026

Five-Module Professional Development Program

By redesigning your organization’s critical processes, you can:

• Serve more members with the same or fewer resources
• Achieve great results from a major IT investment
• Standardize best practices and train new employees
• Cut administrative costs without cutting service

Module 1: Identifying Impactful Improvement Opportunities – Tuesday, February 24
Module 2: Mapping Public Pension Processes – Thursday, February 26
Module 3: Streamlining Pension Processes – Friday, February 27
Module 4: Innovation and Process Elimination – Thursday, March 12
Module 5: Change Management and Success Metrics – Friday, March 13

Each module runs from 12:30 p.m. to 4:30 p.m. Eastern Time

Click here for the comprehensive outline.