Transforming the First-Year Student Experience
Best Practices for Road-mapping Your Transformation

Your institution does a great job attracting outstanding and diverse students.  How good are you at setting them up for success?

Too many first year students are frustrated by the unintended barriers in higher education operations, be they administrative complexity or misaligned support services.

Where does your College or University stand?

In a recent article in Educause, Bridget Burns of the University Innovation Alliance talks about the use of Process Mapping to reimagine the student experience and in so doing, drive change across the university.  Utilizing Student Journey Mapping alongside process mapping is the one-two punch that will sustainably transform your student experience and drive higher rates of enrollment and retention.

Join us online in Transforming the First-Year Student Experience.  This one-hour e-learning program will use real-world examples from Michigan State University, the University of Central Florida, Schoolcraft College and the University of Kentucky to demonstrate how you can:

• Look at your College or University through the student’s eyes
• Identify distinct subsets of your student population and their unique needs
• Identify opportunities to address your student’s “moments of truth”
• Identify processes that have the greatest impact on the student experience
• Devise creative student experience solutions

This free event will take place on October 17, 2019, at 12:30 p.m. EDT, 9:30 a.m. PDT.  Online seating is limited so reserve your space today.

Orion Development Group has been working with Colleges and Universities since the early 1990s to help them better serve their student populations. Please visit our Higher Education page to learn more about Orion’s clients and services.