Strategic Business Process Management Consulting and Training Since 1993
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Newsletter

For more than a decade, The Constellation newsletter has been an outstanding resource for the latest thinking on strategic process improvement and related disciplines.

  • August 2013 – When Lean Means More, Not Less (available soon)
  • September 2011 Enduring Benefits
  • June 2011 – Doing A Lot More…With Less (available soon)
  • Summer 2009 All the Right Moves
  • Winter 2009 Enterprise Risk Management
  • Fall 2008 Taking Customers for a Ride
  • Summer 2008 Executing Strategy with the BSC
  • Spring 2008 (What Makes YOU So Special?)
  • Summer 2007 (When is a Door Not a Door?)
  • Spring 2007 (The Rise of the Business Analyst – Again)
  • Winter 2007 (Leveraging Process Performance)
  • Fall 2006 (Process Management and the Balanced Scorecard)
  • Fall 2005 (Process Focus in the Global Insurance Industry)
  • Summer 2005 (Process Based Organization/Emerging Role of the Process Manager)
  • Spring 2005 (Virtual Teams and Facilitation)
  • Winter 2005 (Process Improvement in Financial Services)
  • Fall 2004 (Using Metrics in Research & Development)
  • Spring 2004 (Public Sector Strategy Maps)
  • Winter 2004 (Managing Performance During Mergers)
  • Fall 2003 (Process Mapping IV / Strategic Planning III)
  • Summer 2003 (Process Mapping III / Alcoa BSC)
  • Spring 2003 (Process Mapping II / Strategic Planning II)
  • Winter 2003 (Process Mapping I / Strategic Planning I)
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