MENU Process Mapping Videos
The Wisdom of Bob: Perspectives from Orion’s Practice Leader
Please enjoy this collection of videos that address a variety of key tools, concepts and management strategies necessary to achieve mature, sustainable business process excellence.
Why Map a Process?: DRIVE
Design vs. Deployment Failures
System Map Essentials
Why Handoffs Fail
Treating Symptoms vs. Finding Solutions
Feedback & Feedforward Loops
Cost of Bad Inputs
Baby Boomer Brain Drain
Want to Learn More?