Finding Root Causes
Problem solving is not just about “putting out the fire”; it’s about cutting off the fuel that caused the fire. The Cause & Effect Diagram helps you evaluate all of the factors that contribute to the business condition at hand. Armed with this insight, you can develop the most impactful process improvement solutions.
Cause & Effect Diagrams is a self-paced webinar that addresses:
- Constructing a cause-and-effect, Fishbone or Ishikawa diagram
- Interpreting the diagram (case study)
- Facilitating a root cause analysis session
- Keeping the group focused on causes, not solutions
Run time is 30 minutes. Your instructor is Ralph Smith.