Strategic Business Process Management Consulting and Training Since 1993
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BPM Maturity: Organization Design

The most visible aspects of the transition to process-focused management are changes to the organization structure and/or management roles. New roles such as the Process Owner may emerge. Leaders in these new roles need more than a job description to be successful. Lines of accountability must be clear both for day-to-day operations and for chartering and managing process improvement initiatives.

Resources to help you on the journey:


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