Strategic Business Process Management Consulting and Training Since 1993
BPM Consulting & Training
menu MENU

Building the Balanced Scorecard in Public Sector Organizations

Building the Balanced Scorecard in Public Sector OrganizationsBy Ralph Smith

“Take it or leave it? Not hardly. In our case, our customers’ choices are: take it or take it…they couldn’t leave it if they wanted to…”

So spoke the Chief Information Officer of a major state government organization.

His department was responsible for providing technology support to other state departments (Treasury, Corrections, Agriculture, etc.). They were literally the only game in town…

Read More

Complete and submit the form below to access the full content.


Related Seminar

Sponsored by universities throughout the United States, Orion’s two-day Process Mapping seminar is the de facto standard of the industry.  Register for our seminars given by professionals who have “walked a mile” in your shoes, who demonstrate an impressive ability to relay practical information to help you improve your business


Related Webinar

If you don’t have time for classroom training, but wish to gain the core message of our university-based seminars, Essentials of Process Mapping is a two-hour self-paced module designed to fit your time-sensitive needs.


Related Video

Watch Bob Boehringer, author of Orion’s Process Mapping seminar, as he discusses the process mapping “toolbox.”


Share This