Leveraging Processes for Strategic Advantage

Linking Processes and Strategy

By Ralph Smith

The link between business processes and strategy is not well-established in the vast majority of organizations. Many companies fail to capitalize (or even understand) how to use processes as key strategic drivers.

This article, the first in a three-part series, will describe why the process strategy link is vital to your business, introduce the reasons why the link is not exploited, and describe mechanisms useful for identifying which processes have strategic significance.