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Baldwin Wallace Symposium
In a world of constant change, there are no silver bullets. Every business transformation or improvement initiative must align with customer strategy, deliver meaningful business results and be integrated into day-to-day operations.
Baldwin Wallace University Professional Development has assembled three thought leaders to address the strategies and tactics your organization needs to address your business challenges of 2018 and beyond.
The Symposium on February 13, 2018, will be comprised of three one-hour sessions:
1:30 - Transforming Your Place in the Market
Customer Experience as the Engine for Business Growth
Skills, Knowledge, and Systems that Deliver on the Promise of Transformation
Why Most Technology and Innovation Projects Fail to Meet Expectations
Examples of Successes and Failures
Disciplines Required to Identify and Implement the Right Solutions
Our Thought Leaders:
Amanda Dietz
Amanda Dietz is the Vice President – Project Management and Business Analysis and a Process Management Advisor for Orion Development Group. She has more than 25 years of experience in operations management, process innovation, technology deployment and customer service.
As a trainer and consultant, Ms. Dietz is able to leverage her diverse expertise and strategic outlook to help clients implement and fully realize the benefits of process and technology change.
Steve Wall
Steve Wall is the Public Sector Performance Improvement Practice Leader for Orion Development Group. He has more than 25 years of experience leading major improvement efforts.
As a consultant, Mr. Wall has worked with dozens of states, counties, and private sector organizations in the United States and Mexico to develop strategic plans, implement change, improve customer focus, eliminate waste and save money.
Lynda Carter
Lynda Carter is founder and president of Competitive Edge Consulting, Inc. and an adjunct faculty member of Baldwin Wallace University providing project management expertise and custom training development and delivery solutions.
Lynda has extensive experience designing and delivering project management training programs as well as consulting with senior project management leaders on all aspects of projects from methodology design and implementation to advanced applications of project management.