Essentials of Process Mapping
Process mapping is the fundamental activity necessary to support all process improvement, automation, optimization, standardization and reengineering initiatives. Process maps enable you to peel away the complexity of your organizational structure (and internal politics) and focus on the work that is truly the heart of your business.
Essentials of Process Mapping will show you how to use the three most common charts to document, communicate and analyze business processes. Learn how to:
- Apply rules and symbols for standard flowcharts and for BPMN
- Create Top Down, Block and Cross-Functional flowcharts
- Use and analyze these charts to improve process performance
Time: About 2 hours, including exercises and a case study