Lean Public Sector

Optimize – to make something function at its best or most effective. Lean management is an approach to business management that attempts to optimize the flow of work so that waste is eliminated, process costs are optimal and the time it takes to provide a service for the citizen/customer is minimized. Added to other process improvement techniques, it will help your agency do the most with less.

Lean began as a manufacturing technique. Lean Public Sector will show you how to adapt tools such as Value Stream Mapping, Five S, Kanban (pull systems) and poka-yoke (error-proofing) to government service processes.