MENU Mapping & Streamlining Public Sector Processes
Process mapping is the fundamental activity necessary to support all process improvement, automation, optimization, standardization and reengineering initiatives. Process maps enable you to peel away the complexity of your organizational structure (and internal politics) and focus on the work that is truly the heart of your business.
Mapping & Streamlining Public Sector Processes will show you how to use the three most common charts to document, communicate and analyze business processes. Learn how to:
- Create Top Down, Block and Cross-Functional flowcharts
- Locate process flaws that are creating systemic problems
- Use and analyze these charts to improve workflow and efficiency