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Leadership and Communication Skills for Project Managers

Two-Day Seminar OR Multi-Day Virtual Seminar

Being a project manager requires a wide variety of technical skills. The effectiveness of those skills is extremely dependent upon your ability to motivate team members, liaise with key business decision-makers, and foster an environment in which change can thrive. This is why “Leadership” and “Communication” are at the top of every list of critical skills for project managers.

This interactive seminar explores various leadership styles, motivational techniques and other skill sets a leader needs to be successful not only on projects but within the organization itself. It includes small group exercises, large group discussions, and instructor facilitation.

What You Will Learn

You will learn how to:

  • Use the leadership map to evaluate your strengths and weaknesses as a leader (vs. as a manager)
  • Determine your personality and communicate effectively with different personality styles
  • Establish a cohesive team
  • Use the Spheres of Influence model to evaluate the way different people “see” the project
  • Adapt your leadership methods based on the specific situation and people
  • Understand variability and how it drives your improvement tactics (Six Sigma)
  • Clarify roles and responsibilities
  • Delegate tasks effectively, without resistance
  • Motivate superior team performance
  • Providing constructive, not destructive, feedback
  • Use your leadership ability to improve the success of your project

Seminar Outline

I. Leadership and Management

  • The leadership map
  • Leveraging strengths and overcoming weaknesses

II. Communicating with Different Personality Types

  • Understanding your personality style
  • Effective communication with different audiences
  • Understanding other people’s perspectives

III. Lean: Focus on Customer Value

  • Eliminating non-value-added activities
  • Reducing service/cycle time

IV. Six Sigma: Optimizing Performance

  • Understanding variation
  • Histograms and process distributions
  • Managing variation
  • Control Chart
  • Root cause analysis
  • Fishbone Diagram

V. Your Improvement Strategy

  • Improvement alternatives
  • Evaluating reengineering vs. improvement
  • Prioritizing opportunities
  • Kaizen events vs. DMAIC projects

Who Should Attend

You will benefit most from this learning experience if you are a (an):

  • Project Manager or Team Leader
  • Team member who is moving into a team leadership positiont
  • Project Sponsor
  • Functional Manager
  • Executive with cross-functional responsibility
  • Member of the Project Management Office
  • Leader of a team that must implement a strategic initiative or critical process improvement
  • Candidate for the Program Management Professional (PgMP) certification

This workshop is ideal for teams of colleagues who have a common, cross-functional process on which to work.

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