Strategic Business Process Management Consulting and Training Since 1993
BPM Consulting & Training
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Sustaining Operational Excellence

A Practical Approach to Making Improvement Everyone’s Job Everyday

A 90-Minute Briefing

IT transformations and process reengineering projects are long, arduous and expensive endeavors that can yield dramatic operational improvement. But what happens when the dust clears? Does your organization manage its processes to maintain and extend excellence? Or does “To Be” process documentation go onto the electronic shelf until the next project.

Sustaining operational excellence isn’t about technology; it’s about culture. Your people need the tools and motivation to use processes as the backbone for learning, improving, sharing and managing ongoing performance. Register for this free briefing today.

What You Will Learn

  • Convert process maps into “living” documents that promote best practices
  • Elicit continuous improvement ideas from motivated employees
  • Convert process improvement from a periodic project into a way of doing business
  • Embed process management into your governance practices
  • Train new employees and share knowledge throughout the career life cycle
  • Skills that will help you in this journey

Who Should Attend

You will benefit most from this learning experience if you are a:

  • Senior Leader in a company that has an operational-excellence-based strategy
  • Manager who needs engaged employees to improve performance
  • Leader of a Quality or BPM function
  • Business Analyst
  • Business Process Owner or Manager
  • Change agent or HR professional
  • IT Leader or Systems integrator
  • Facilitator of a Lean or Six Sigma center of excellence

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