BPM = Sustainable Competitive Advantage
“Process management” has been around for almost 100 years in one form or another. Many organizations have used it to streamline operations, reengineer value chains and shorten service cycle times. These are good tactical outcomes but they only scratch the surface of BPM’s potential.
True BPM delivers sustainable, cross-functional operational excellence that can be leveraged to:
- Foster growth
- Open new markets
- Create new services
- Empower employees
- Delight customers
Your Path to Success
2. Build Internal Expertise
Don’t be dependent on outside consultants. Become self-sufficient by training a cadre of internal experts. Orion delivers skills via virtual (web-based) sessions, traditional classroom-based seminars and customized workshops.
3. Establish Cross-Functional Governance
Small improvements will ultimately “hit the walls” of your organization. Bust through these silos to optimize and manage the end-to-end processes that create value for your customers.
4. Change the Culture
No change (process improvement or technology innovation) can be successful if your people are left behind. Take our self-assessment to learn how you can create a culture of continuous improvement.
5. Leverage Operational Excellence
Once performance excellence is a sustainable asset, process-based competition is a realistic goal. Orion can show you how to make business processes the source of strategic differentiation.
Look to Orion to Navigate Your Company’s Future