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Get It Right the First Time
According to Gartner, more than 70% of ERP implementations fall short of their business goals. They do not “fail” but they are plagued by disappointing ROI, operational complications, and frustrated end users.
Fixing a flawed ERP (or other IT) implementation is costly in terms of financial and political capital. Orion’s ERP Implementation Services will help you avoid costly mistakes and maximize the return on your ERP investment. Orion will ensure that your organization gets it right the first time.
Delivered by experts. Trusted by business leaders.
Avoid Costly Mistakes and Maximize Your Return on Investment
Bill Gates famously said these two rules for technology and using automation—which is what ERP implementations are all about:
- The first rule of any technology used in a business is that automation applied to an efficient operation will magnify the efficiency.
- The second is that automation applied to an inefficient operation will magnify the inefficiency.
Implementing ERPs costs a lot of resources—both time and money. That is why it’s essential you invest time upfront to get the process and people pieces right. Believing that the new technology will deliver “best practice processes” is a recipe for disaster. Indeed, look at the most common reasons for poor ROI from ERP and other major IT projects.
The four starred items are closely linked. Lack of business process documentation and redesign can cause a mismatch between what the software does and the work your people need to do every day. This leads to increased resistance to change and lower adoption rates. Insufficient change management also fosters resistance.
Orion will help you overcome these barriers.
Our ERP Implementation Services Include
Process Documentation and Redesign
A “successful” ERP implementation should never end with outdated processes being automated or new processes that do not meet the needs of your workforce. Orion’s process documentation services will evaluate current workflows, close performance gaps prior to automation, eliminate non-value-added processes, and inform configuration of your new ERP system. The results: an efficient implementation and new work processes that deliver ROI.
Requirements and ERP Selection
Orion won’t tell you which software to buy. We will make sure your selection delivers the most bang for your buck. Building on our process analysis, Orion will develop the functional and technical requirements for the ERP system. We will craft your ERP evaluation criteria. The result: the ERP system you select will best fit the needs of your business processes and the people who execute them.
Change Management
The goal of change management is not to get your workforce to comply with the new system; it’s to have them take an ownership stake in future performance. Orion will engage your team members from Day 1. We will help you overcome fear that may exist in different audiences and earn their commitment to the future state. This will result in greater buy-in and a better ERP solution.
Does Your IT Project Make Your More Efficient?
Looking to address performance gaps in your existing IT implementation? We can help. Contact our team of experts today.
What Makes Orion’s ERP Implementation Services Different
Software Agnostic
Some people think that software is the most important thing when it comes to ERP implementations. But it’s not. What’s really important is the process. That’s what we focus on. Software is just a tool you use to automate repetitive tasks (or processes or workflows).
Our ERP Implementation Services are software agnostic—meaning we can help you regardless of the platform you choose. We are experts in process development and optimization, so no matter which software you decide to use, our team will be able to maximize its potential.
Strategic and Tactical
Failing to see the forest for the trees is a common pitfall of ERP implementations and something that we strive to avoid. Newcomers tend to solely concentrate on the charts and diagrams without fully comprehending the situation or the implications of each step.
Our ERP Implementation Services take a balanced approach that focuses on both strategic and tactical aspects. We don’t just fill in the blanks — we analyze, interpret, and make informed decisions based on our experience and expertise. With real-world hands-on experience, our consultants were part successful ERP implementations that have resulted in improved business processes, increased cost savings, and more efficient operations. By leveraging our expertise, your organization can take advantage of the best practices used on these projects to ensure success.
Flexible
Since every organization is different, it’s impossible to have a one-size-fits-all approach when it comes to ERP implementations. That’s why we take a flexible approach—tailoring our services to meet the needs of your business and leverage best practices that are proven to work in any situation.
Our team has experience for more than 25 years and has been leveraging this knowledge to provide our clients with the most efficient and cost-effective ERP implementation services possible. We focus on making sure that your organization gets the best return on investment while still meeting business objectives.
What others say about us
Awesome ability to answer a variety of tough questions. Lots of relevant examples and resources. Breadth of knowledge was impressive.
Ralph, thank you for helping us with this project. You have done a superb job. Your knowledge of the techniques and ease that you exhibit in breaking-down a confusing and mangled process was impressive. All three of us have agreed that we couldn’t have asked for a more suitable person to work with us. The charts are impressive.
Are you considering investing in a new ERP or IT System?
We get it. Technology is sexy. It’s hard to resist the urge to dive in head first and start picking vendors.
It can be easy to get caught up in the features and potential of automation technology, but it’s important to keep in mind what steps should be taken prior to implementation.
If the processes aren’t set up correctly beforehand, the investment just won’t yield the desired results. Implementing an ERP system doesn’t have to be a gamble.
Don’t put the cart before the horse.
Time and time again, we’ve seen companies come back to us after picking a “technology” vendor only to find out their company wasn’t ready. Unfortunately, this means they spent a time and money that they can’t get back yet still have a mess of an ERP system.
Our ERP Implementation Services can help ensure that your organization avoids costly mistakes while maximizing the return on investment of your ERP system. Because we are experts on process management, Orion will help your organization get it right the first time by using process analysis and business analysis to enable an effective, and more importantly, successful IT implementation.
Thinking about implementing an ERP system?
Get in touch with our team first.
Frequently Asked Questions
What does Orion offer in terms of ERP implementation services?
Orion is not a technology company. We offer a suite of services that will maximize your ROI and assure that the new, post-implementation business processes are both effective and fully utilized by your workforce. Orion’s services include process mapping and optimization, gap analysis, requirements definition, software selection, change management, and post-implementation process refinement.
How much do Orion's ERP implementation services cost?
The cost of process documentation, requirements development and change management for an ERP implementation varies depending on the size and complexity of the project. Contact us for a free consultation to get an estimate for your specific project.
How long does it take to Implement an ERP system?
The time frame for ERP implementation depends on the size and complexity of the project. However, the upfront work needed to document/redesign processes and prepare change management plans can be completed in 3-6 months at smaller organizations. Larger projects may require 12-18 months, including some overlap with the technology implementation.
What if we already have an existing ERP but need to further optimize it, can you help?
Yes, absolutely! Our team is eperienced in process development and optimization, so we can help you maximize the potential of any ERP system. Contact us for more information.
How experienced is your team in IT / ERP implementations?
With over 25 years of industry experience, our team has seen it all. We’ve been there from the very start to help manage implementations and also to fix them after they have gone wrong. One thing we know for sure is that taking the time to establish clear processes prior to investing in an ERP or IT solution is essential for success. With a well-defined plan you’ll be able to get the most out of your investment!
Do you work with any specific software platforms?
We are software agnostic, meaning we can help regardless of the platform you choose. Our team is experienced in working with all major ERP systems, including Oracle, SAP, Microsoft Dynamics 365, and NetSuite.
There Are Dozens of Companies That Do This. Why Should I Choose Orion?
Mapping processes for an ERP implementation is not about knowing how to draw boxes and arrows. Specifying business requirements is not about your ability to write “the system shall” statements. The key to developing effective and efficient to-be business processes is asking the right questions.
Orion knows how to draw out that “special sauce.” To elicit those critical, customer-focused process exceptions that are unique to your organization and must be accounted for during ERP implementation and addressed in change management. Orion also identifies exceptions and entire processes that should be eliminated prior to automation. This cuts costs and complexity in your operations. These are the skills you are truly paying for when you hire a consultant to create process documentation for your ERP implementation.
There are many system implementation companies out there that promise to create best practice business processes but for too many of them, process documentation is a check-the-box exercise. None of them have the expertise and experience of Orion. We will help you get your ERP implementation right the first time.
I was initially skeptical…how can someone come in who didn’t understand our business help us to improve our business…that was alleviated after our first session. Any skepticism in the process was taken away after our first session.