MENU Smart Growth – Scale Up Successfully
Taking your business to the next level is exciting. It is also a time of great risk.
Overcoming those risks requires you to:
- Maintain margins while revenues and expenses rise
- Unlock hidden capacity to serve more customers
- Deliver high-quality services with new employees
- Leverage the experience of long-service employees
- Retain loyal customers while capturing new ones
Orion can help!
Challenges and Solutions
Growing from a small to a mid-size business is an exciting part of a company’s lifecycle. It is also a time of great risk.
Your business can soar like a rocket, but just like a rocket it will plummet back to earth if it does not reach “escape velocity.” Is your company growing but struggling with challenges such as:
Revenues rise, but margins shrink to dangerously small levels.- Quality/customer satisfaction suffers as new employees struggle to learn your processes.
- Morale sinks because the corporate culture is constantly stressed.
- Long-service employees get frustrated and leave, taking their unique experience with them.
- Companies that you acquired don’t integrate; they continue to act as separate businesses.
- Supply chains falter due to your increased demand, causing you to fall short on customer commitments.
- Loyal, long-term customers decide to give your competitors a try because they feel taken for granted.
Orion understands these challenges and can help your company achieve smart, sustainable growth. Leveraging our more than 30 years of experience, we will help you succeed at three critical growth milestones:
Smart Growth: Opportunities and Risks
The chance to grow your company, serve more customers and enter new markets is enticing. However, with every opportunity comes risks. Do we have the financial resources to deliver at higher volume? Is the market opportunity durable or might the window of opportunity be too short for us to achieve sufficient return on investment? Can our existing ecosystem (suppliers, employees, culture, delivery mechanisms) support the new vision?
Smart Growth Strategy – Orion will help your leadership team evaluate the risks prior to investing in new employees, new facilities and new equipment. This analysis will also produce targeted tactics that protect your organization against the factors that could lead to an unsuccessful growth strategy and a costly return to Earth.
Companies that grow for the sake of growth or that expand into areas outside their core business strategy often stumble; companies that build scale for the benefit of their customers more often succeed over time.
Smart Growth: Delivering the Goods
Your company achieved its current levels of success due to years of delivering quality products/services and earning strong customer relationships. For many companies, maintaining those levels of quality and customer satisfaction is difficult when scaling up.
To assure your company “survives” the transition and thrives at higher sales levels, Orion will help you:
- Unlock capacity that is currently being lost to inefficiency.
- Increase productivity so that you can serve twice as many customers without doubling your staffing costs.
- Seamlessly adopt new technology to enhance performance.
- Capture and standardize work processes so that new employees can quickly achieve the levels of quality you and your customers demand
Orion’s Solutions:
- Business process documentation and standardization
- Streamlining and automating workflows
- Creation of metrics/dashboards to manage your larger enterprise.
- Integration of acquired/merged operations
- Development of knowledge sharing solutions
There’s no shortage of remarkable ideas, what’s missing is the discipline to execute them.
Smart Growth: Transitioning to the New Reality
There is an old business joke where a manager asks an employee, “Why are you running down the street pushing a bicycle?” The response: “I’m late. I don’t have time to get on the bike.”
During periods of rapid growth, new processes and technology tools can very much feel like the bike. They would be wonderful if you had time to climb on.
Orion will help your organization find an effective balance between delivering on current day-to-day necessities and implementing tools needed for your company’s new vision.
- Establish and execute portfolio management plan that is synced with daily operations.
- Clarify business requirements so that new technology aids rather than overwhelms your workforce.
- Design and deliver essential training for employees.
- Plan and execute change management so that you do not lose in valuable, long-service employees during the transition.
Let’s Grow!
Complete this form to let us know your goals and challenges. Orion is the best resource to facilitate your company’s journey to sustainable and profitable growth. Scale up and win!
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Call Orion at (800) 510-2117. Let’s explore how you can leverage Orion’s expertise to achieve your goals.