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What is an Enterprise Process Model?

Building a New Blueprint for Success

Everyone knows about the org chart – the vertical silos we use to manage our business. Enterprise processes are the horizontal workflows that create value for our customers.

The enterprise process model illustrates your organization’s value chains, including each core process component, the interaction between value chains, and key measures of success. It enables senior leaders to manage more effectively and shows every department / process / function how they contribute to organizational success.

Consolidate and simplify process model

Consulting Services and Training

Orion can help you quickly build the right process model to meet emerging needs and improve or redesign the processes vital to your success.

Enterprise Process Blueprint

The way you did business in 2019 won’t work in 2021. Build a new blueprint that eliminates, redesigns and automates key processes.

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Classroom Training

Orion teaches professional development courses at universities from coast to coast. We can customize that curriculum and bring it to your team.

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Looking for personal development of your strategy management skills? Orion teaches live virtual seminars and has a library of self-paced webinars.

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How the Enterprise Process Model Works

Often, organizations are viewed as a collection of disparate processes rather than a coordinated system of value delivery. Value can come in the form of products or services. The process model (or blueprint) illustrates how functions and processes lineup within each major value chain. There are three steps to creating the model:

  1. Identify core value chains, usually fewer than eight.
  2. Consolidate redundant and/or outdated operations. (See example below.)
  3. Establish governance – Select process owners and metrics

Some years ago, Orion worked with a state agency that wanted to optimize operations prior to an IT upgrade. This well-run organization had more than 100 major processes, 26 of which were considered “core” value chains. Using our staircase model, Orion consolidated the major processes to 64 and organized those activities into eight major flows.  As a result:

  • Automation was much simpler
  • Capacity was increased by 40%
  • Operational costs fell by $2 million

This simple example does not show the governance factors –Process Owners, performance targets and handoff metrics– that convert a picture into a powerful management tool.

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Since 1993, Orion has helped our clients achieve sustainable success by develop strategies that leverage their unique capabilities.  Our techniques help you deploy, manage and adjust strategic plans as the business environment changes.

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Let’s brainstorm your path forward.  Call Orion at +1 (718) 474-4600 or email us at  Or get the conversation started via the form below. Together, we can do great things.



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To learn more about Orion’s full range of strategy consulting services, visit our Strategic Services page.

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