Strategic Business Process Management Consulting and Training Since 1993
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Prepare to Thrive in the Post-COVID-19 Business World — Virtually

The COVID-19 crisis did not permanently change everything about your business… but it does demand you quickly:

  1. Rethink strategy to match the new realities of 2021 and 2022
  2. Redefine how you deliver value to customers during and after the crisis
  3. Reinvent processes – tweak, eliminate or reengineer to enable the above

Critical Services

These three, linked actions will determine how well your organization weathers the storm and how quickly you can pivot from survive to thrive.

Rapid Strategy Redefinition

Your old strategic plan is toast. Quickly generate goals and initiatives that will enable your organization to thrive in late 2020 and 2021.

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Reimagine Customer Relationships

Don’t just survive the “new normal.”  Now is the time to imagine a better future for your customers.  Orion will help you plan the transformation and the transition.

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Build a New Blueprint

The way you did business in 2019 won’t work in 2021. Don’t spend money on outdated processes. Identify processes to  optimize or eliminate.

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Additional Vital Services

Timely consulting services to help you solve problems, manage projects and leverage knowledge with a remote workforce.

Map It!

Process Mapping & Improvement

Tap the collective brainpower of your team to improve processes and keep technology projects moving forward. Our expert facilitation delivers results.

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Capture and Retain Knowledge

The pandemic is accelerating retirements and turnover. Don’t let the experience and wisdom of long-service employees just walk out the door.

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Enabling Results

Change Management

Organizations are experiencing the change event of a lifetime. Make sure your “New Normal” solutions are supported and adopted by all stakeholders.

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Trust Orion

Since 1993, Orion has stood the test of time by helping our clients weather crises. We can help you achieve any or all of the above via virtual (or in-person) services. Use the “contact us” resources below to inquire how Orion can support your unique needs and goals.

Contact Us

Let’s brainstorm your path forward.  Call Margaret Powers at +1 (718) 474-4600 or email her at  Or get the conversation started via the form below. Together, we can do great things.



For a full list of Orion’s consulting services, visit our Solutions page.

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